| Chiang Mai |

BREAKING FREE, EMERGING STRONGER

As the world gradually recovers from the worldwide crisis of COVID-19, we are proud to share that Furama Chiang Mai has not only emerged cleaner, but stronger than it was before. To address concerns brought about by the global pandemic, Furama Chiang Mai has adopted a multi-pronged approach to elevate its cleanliness and safety standards. Many strict precautionary measures have been implemented to provide a safe environment for both our staff and guests.

We are SHA certified. The Amazing Thailand Safety and Health Administration (SHA)

General Hygiene measures:

A thorough disinfection and sanitization of public areas, guests rooms and equipment with high touch points. Provision of hand sanitizers around the public area. Visitors to the hotel will be required to wear masks. No exceptions will be made.

CONTACT TRACING AND TEMPERATURE CHECKS:

All guests, employees, contractors and suppliers will have to check in and out of the hotel premises via Thai Chana application for contact tracing purposes. Temperature checks are mandatory for everyone entering the hotel premise. Details of guests may be requested before their arrival to reduce waiting time.

SOCIAL DISTANCING AND AWARENESS RULES:

Social distancing rules will be applied to chairs and furniture arrangement across all public areas. Regular training for our staff to ensure proper hygiene and awareness.

PUBLIC AREA AND HOTEL ROOMS:

Cleaning protocols at high traffic areas and public areas, for instance the lobby, front desk, fitness rooms, sky bar, pool, restaurant counter, kids area as well as areas that are considered to be high-touch points throughout the hotel (under the Ministry of Public Health and other related ​ government organizations). All furniture will be arranged in accordance with social distancing laws as stipulated by guidelines under the Ministry of Public Health's guidelines. Guestrooms will be closed for deep cleaning for 24 hours prior to a new guests’ check-in.

Hand sanitizer stations will be placed at public areas (including lobby, front desk, near elevators, restrooms, and fitness rooms). Fitness room will remain accessible to a limited number of guests daily.

Meetings and EventS:

All events will have seats with one metre apart. Event venues will be sanitized with high-grade disinfectants before and after an event. Event venues will be deep cleaned prior to the event’s commencement (within 24 hours) by our housekeeping team.

Washrooms will be sanitized frequently. Participants for all events are required to fill in a health declaration form and to sign in and sign out.

Participants for all events will be required to wear masks. After all events, our housekeeping team will deep clean all the areas.

Food and beveraGE:

Encouraging takeaways and further enhance delivery services. Adopting to new standards on service approach to ala carte menus, banquets and room services. Frequent changing of serving utensils.

Hand sanitizer stations will be placed at public areas (including cashier counter, sky bar entrance). Table layout in restaurants will be arranged in line with social distancing standards.